Welcome to the new drvn experience! For assistance with bookings or any services, please visit our contact page
A large white cruise ship is floating on the ocean.
journey with

drvn

Whether flying for work, pleasure, or both, airport transfers are confounding and stressful. drvn’s premium private car service isn’t. Your drvn chauffeur is right there - inside when you walk past security, your name in hand, or curbside for the more seasoned travelers among us.
before you

voyage the seas

Communications is key

drvn chauffeurs are professionally trained and can anticipate all of the logistics of providing a great service. This section covers the importance of understanding what to expect when using drvn’s chauffeur service and the necessary procedures involved.
A man in a black coat holding a white suitcase.

Airport arrivals

The service pick-up time will be your flight's arrival time.  We know airport travel can be hectic; however, our team and chauffeurs track flight statuses to make your journey easier.
Upon arrival, our chauffeur will greet you and assist with your luggage. The greet sign will display the guests' name on the reservation.
Here are the airport locations for meeting your chauffeur:Here are the airport locations for meeting your chauffeur:
  • Domestic: Proceed to baggage claim, even if you have no checked luggage.
  • International: After you've gathered your luggage, proceed to the International arrivals lobby.
A man and woman standing next to each other with luggage.

Pick-up at hotel or residence

If you have requested to be picked up at a hotel, you can expect your chauffeur to meet you at the valet area or the hotel’s direct entrance. Please note, chauffeurs may only be parked in these areas for a short period of time before they are asked to move the vehicle.
The chauffeur will be waiting outside if you've requested to be picked up at a residence.
A man is holding a black suitcase in front of a car.

Debarking from cruise

Due to port security, chauffeurs are not allowed to park or stand at terminal exits. Chauffeurs wait at a designated holding area awaiting your call or text. When you're ready, please contact your chauffeur and state the letter or number you're standing by. The chauffeur will arrive shortly.
A silver car is driving on a road with a large cruise ship in the background.

How to contact your chauffeur?

Pay close attention to unique instructions on where to find your chauffeur included in your confirmation email.
  • Guest Contact: Please provide your mobile phone number as this is the only form of contact our chauffeur will use to get in touch with you.
  • Chauffeur Contact: Once the chauffeur arrives, you will receive their mobile number via a text message.
If you are unable to locate the chauffeur, you must call our dispatch line and speak with a ride specialist. We ask that you remain in the same location; our team will assist and make sure you are able to connect with the chauffeur.
A man wearing a suit and tie.

Have a flight to catch on debarkation day?

Our top priority is ensuring you arrive at the airport on time.  Here are our standard suggestions when booking your airport departure:
  • Domestic: Arrive two (2) hours prior to flight departure time
  • International: Arrive three (3) hours prior to flight departure time.
Travel time between the port and airport should be taken into consideration when booking your departure ride.
A man in a suit holding a tablet.
DECORATIVE
going somewhere?

you've got questions, we've got answers

Contact Us
and nothing but

The FAQs

How many passengers can a mini bus transport at once?

Mini bus transport at drvn can accommodate up to 36 passengers. There are a variety of configurations that can be arranged upon request.

Are minibuses charged per mile or per hour?

Minibuses can be charged per mile (our point-to-point service) or per hour (our flat rate by the hour or by the day). Our point-to-point services calculate the distance and travel time between the pick-up and drop-off points, whereas our hourly services calculate the hourly rate from start to finish.

What is drvn and what services do you offer?

drvn is a comprehensive transportation solutions provider specializing in personalized and secure chauffeur services, corporate transportation, and special event logistics. Our services are tailored to meet the unique needs of each client, ensuring a premium and stress-free experience.

How is drvn different from other limo companies?

At drvn, we pride ourselves on our exceptional customer service, state-of-the-art technology, and commitment to safety and reliability. Our professional chauffeurs are highly trained, and our fleet of vehicles is meticulously maintained to provide an unmatched transportation experience​​.

What types of services does drvn offer?

drvn offers airport transfer service, city-to-city car service, charter bus transportation, project management solutions for events and corporations, and tech integration for travel management.

How can I book a ride with drvn?

For your convenience (and it is simple and convenient), you can reserve a drvn chauffeured car service by registering online for an online (duh) account. This registration grants you access to drvn's secure VIP portal. Once there, you can request a quote, browse vehicle options, manage all passenger profiles, pick-up and drop-off times, changes, and more.

What types of chauffeured vehicles are available?

Depending on the type of chauffeured service you're looking for and the number of passengers, drvn can provide sedans, SUVs, Sprinters and vans, minibuses, motorcoaches, and yes - even limos.

When do I get charged for private car service?

Shopping for a chauffeur service, are you? Look no further. When it comes to airport transportation, drvn airport transfers not only include our world-class customer service and state-of-the-art online booking, we honed our services to the pampered paragon of professionalism. From the moment your private chauffeur opens the door and you slip in the back, until you plant your shiny boots on terra firma, drvn provides matchless black car service anytime, anywhere.

Can I travel in a drvn vehicle with a pet or service animal?

Pets are always welcome, but they must be transported in a kennel or soft-sided pet container. Service animals are also welcome aboard and can ride alongside the passenger and do not need to be transported in a container. You must notify drvn of your pet when making a reservation for travel. Simply place your ‘traveling with pet’ request in the “Add Notes” section of your reservation booking. Please note, your reservation must be updated with pet travel arrangements at least 24 hours prior to service. Failure to notify drvn may result in additional charges or possible termination of the service.

Do you offer greeter services?

Greeter services are always available upon request. All our chauffeurs are experts in the art of greeting. However, for larger group reservations, we always recommend the use of our qualified greeters.

How is drvn different from other ride services?

Our emphasis is on quality and personalized service, facilitated by our ride specialists and fulfilled by carefully selected chauffeur partners.

Is there an emergency support line?

Yes. Our ride specialists are available 24/7 for immediate concerns.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
"I tell you, it’s a thing of beauty. I can not express to you the feeling I get from a perfect airport pickup."
George Costanza
A drawing of a building with a black background.