Superior Standards

Legally, all companies have a duty-of-care responsibility. At a minimum, it is to their employees. In today's society, companies such as drvn face obstacles from global occurrences that can have an impact on their operations. drvn places great importance on its responsibility to care for its passengers and prioritizes their safety and well-being. To ensure a secure transportation experience, drvn has implemented various precautions, including thorough driver screening and vehicle maintenance checks.

Additionally, drvn continuously monitors and adjusts to potential risks and threats in order to uphold high standards of security and customer service. Trust is a vital aspect for drvn, and they strive to earn and maintain it by surpassing passenger expectations and providing a smooth and comfortable journey. Regardless of the circumstances, drvn remains dedicated to delivering exceptional service.

Depending on your point of view, a Corporate Social Responsibility policy in a corporate setting is either a good thing or a bad thing. At drvn, we see it as a good thing - provided that it aligns with our core principles (it does) and has a meaningful positive impact (we hope it does).

Our CSR policy encompasses a range of core principles, including Sustainability, Diversity, Equity, and Inclusion, Corporate Giving, and Duty of Care. These pillars serve as the foundation for our commitment to making a meaningful impact on society and the environment. By prioritizing sustainability, embracing diversity and inclusion, engaging in corporate philanthropy, and ensuring the well-being of our stakeholders, we strive to create a better world for all.

At drvn, our unwavering dedication to customer satisfaction is evident in our steadfast commitment to quality assurance. We understand the importance of delivering unparalleled service excellence, assurance, and consistency to our valued clients. To achieve this, we have established a robust framework consisting of meticulously developed standards, practices, and processes. Central to our pursuit of excellence is our quality management system (QMS), which serves as the cornerstone of our operations. Designed as an integral part of our ISO 9001 certification, our QMS ensures that we not only meet but exceed customer expectations.

By adhering to our QMS, we can consistently deliver exceptional services that are tailored to the unique needs of each client. Furthermore, our QMS enables us to continuously improve our performance, solidifying our reputation as a trusted and reliable transportation partner. We believe that by maintaining a strong focus on quality, we can provide our customers with the utmost confidence in our services, knowing that their needs will be met with the highest level of professionalism and attention to detail.

Privacy is a paramount concern, especially in light of the rampant issue of piracy. At drvn, we understand that privacy and information security go hand in hand. Our utmost priority is to guarantee that an individual's data remains safeguarded and that they always retain significant control over their own information.

To achieve this, we have established a robust framework comprised of strict privacy policies and procedures. In fact, we have gone a step further by implementing ISO 27001 Information Security, which serves as the backbone of our comprehensive approach to protecting sensitive data. Rest assured, your privacy is in safe hands with drvn.